fci-logo
Overview Scientific Management Quality Control Manual Quality Policy/Objectives Specifications of Foodgrains Relaxations Precautionary measures to prevent damage foodgrains in CAP and Covered godowns Inspection, Sampling and Analysis procedure Inspection, sampling and analysis procedure to be followed in FCI District Lab for 10% sampling of accepted stocks Guidelines to curb recycling of rice during KMS 2018-19 Pre-monsoon Fumigation Guidelines for Safe Storage of Pulses Quality Complaints procedure for lodging and finalization MTF for engagement of service provider for preservation of foodgrains Settlement of old pending quality complaints (prior to 01.10.91) Compendium of Instructions for Disposal of Non-issuable/Damaged Foodgrains Joint recording of moisture at the time of receipt & issue Procedure for Appeal against the rejection of rice lots On-going Schemes/ Projects/ Programmes Handling of foodgrains at railway siding, role and responsibilities of each organizations (CRWC/CWC/SWC/FCI) to avoid contamination of foodgrains Procedure for Taking Over of stocks from State Agencies Mechanism of Joint Inspection of Foodgrains by FCI and State Govt. procured in DCP states Readily Issuable Stocks in the Central Pool Maintenance of fixed assets register and annual physical verification of fixed assets by quality control division Accrual of Damaged foodgrains, Off-take quantity and percentage of Damaged Foodgrains Region-wise Commodity wise Stock position of Non-Issuable foodgrains in FCI List of Items being procured from MSEs
Home >> Quality Control >> Quality Policy/Objectives

Quality Control

Quality Policy/Objectives

QUALITY POLICY

FCI, as the country's nodal organization for implementing the National Food Policy, is committed to provide credible, customer focused services, for efficient and effective food security management in the country. Our focus shall be:

  • Professional excellence in Management of food grain and other commodities

  • Service quality and stake holder orientation

  • Transparency and accountability in transactions

  • Optimum utilization  of resources

  • Continual improvement of systems, processes and resources

          Chairman and Managing Director

QUALITY OBJECTIVES

  • Fulfillment of all the targets set as per Government of India Food Policy from time to time.

  • Monitoring of Quality in all major transactions, processes leading to improved customer satisfaction level

  • Accountability for efficiency, responsiveness, performance and minimization of all losses & Wastes

  • Need based up gradation of infrastructure and work environment

  • Need based enhancement of available knowledge & skills.

  • Transparency in decision making, effective communication leading to harmonious employee relations

  • Establishing, maintaining and improving ISO 9001:2000 based Quality Management Systems covering all areas of activity.