Website Monitoring policy
Websites must be monitored periodically in accordance with the plan to address and fix the quality and compatibility issues around the following parameters:
Performance: Site download time should be optimised for a variety of network tested for this.
Functionality: All modules of the website should be tested for their functionality. Moreover, interactive components of the site such as discussion boards, opinion polls, feedback forms etc. should be working smoothly.
Broken Links: The website should be thoroughly reviewed to rule out the presence of any broken links or errors. A number of tools and techniques are now available to easily detect the broken links in a website
Traffic Analysis:. The site traffic should be regularly monitored to analyse the usage patterns as well as visitors’ profile and preferences. Traffic Analysis tools also give reports on broken links.
Feedback: Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. A proper mechanism for feedback analysis should be in place to carry out the changes and enhancements as suggested by the visitors.
Website Monitoring Policy (WMP) further details available in WEBSITE QUALITY MANUAL (WQM) Report