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Quality Policy/Objectives


FCI, as the country's nodal organization for implementing the National Food Policy, is committed to provide credible, customer focused services, for efficient and effective food security management in the country. Our focus shall be:

  • Professional excellence in Management of food grain and other commodities

  • Service quality and stake holder orientation

  • Transparency and accountability in transactions

  • Optimum utilization  of resources

  • Continual improvement of systems, processes and resources

          Chairman and Managing Director


  • Fulfillment of all the targets set as per Government of India Food Policy from time to time.

  • Monitoring of Quality in all major transactions, processes leading to improved customer satisfaction level

  • Accountability for efficiency, responsiveness, performance and minimization of all losses & Wastes

  • Need based up gradation of infrastructure and work environment

  • Need based enhancement of available knowledge & skills.

  • Transparency in decision making, effective communication leading to harmonious employee relations

  • Establishing, maintaining and improving ISO 9001:2000 based Quality Management Systems covering all areas of activity.